WELCOME TO LOVINCHIC! help@lovinchic.com
Buy 2 Get 10% OFF.Code: LC10

Help & FAQs

About

How Lovinchic different from other site?

Unlike most online retailers out there, we are customer focused and work hard to serve you with the best deals.

We can guarantee you:

  • · Quality products
  • · Swift delivery
  • · Excellent service

Shpping

How much is shipping?

For more information about our shipping information, please click Shipping Info.

Tip: Save on shipping by placing all your items in one order!

How long does it take to receive my products?

For more information about our shipping information, please click Shipping Info.

Note: In rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections.

Orders

How can I get help with my order?

You can contact our customer service, please click Contact Us

Or you can send an email directly to click help@lovinchic.com

What method of payments are accepted?

We accept PayPal and all major credit cards as secure payment methods.

How to order?

1. Open the product page for the product(s) of your choice;

2. Select the quantity, color and size of the product(s) that you would like to order and click “Add to Cart”;

3. Click "Check Out" in the pop-up window;

4. In the following page, fill in your information (Email, Name, Shipping address) and click "Continue to Shipping Method";

5. Click "Continue to payment method" on the next screen;

6. The last step is to enter your payment information and click "complete order" to finish the transaction and place your order with us.

How can I track my order?

By creating an account on our website, you will be able to view your order information anytime you want.

Simply login and check your account page, here you will find the tracking information for your order (located in your order history)

Tip: If you did not yet create an account, or you would like to login, please click Creat An Account.

When will I receive my order confirmation?

An order confirmation email will be sent to the address used to place the order, only moments after your order has been completed.

If you did not receive an order confirmation email, you may have mistyped your email address.

Some email providers may mark our emails as spam or completely block them.

We suggest that you also check your spam folder if our emails are not shown in your inbox.

Note: Please make sure to add our emails to your safe list.

Products

How do you ensure the quality of your products?

We have a dedicated sourcing team that works directly with selected manufacturers abroad.

We test everything before we send it to you.

Discounts

How to apply a discount code?

When using a discount code or voucher, you should enter it in the discount code text box, which is located at the right side of the checkout page.

If you are placing the order on your mobile phone, the discount box can be found in the order summary.

You would have to activate the code by pressing the “apply” button next to the discount box after entering the discount code.

You will see whether the code is successfully applied after the button is pressed.

What are you looking for?

Your cart